Customer first, always
Property damage is disruptive and stressful. We put customers at the heart of every decision, communicating clearly, acting empathetically, and delivering solutions that minimise disruption and restore confidence.
Building contractor delivering end to end building solutions at the highest standards.
Nationserv is a specialist insurance repair contractor delivering end to end building solutions. Founded in 2015 in a single room of a family home, grown into a £10 million UK business that puts customers first and gets it right first time.
Nationserv was formed in 2015 by Rhys Morosco and Darren Notschild, business partners with a shared vision, to create a contractor capable of delivering a truly end to end building solution, underpinned by trust, accountability, and exceptional service.
The business began modestly. A single room in a family home. A clear and deliberate focus on excellent communication. From the outset, a commitment to being open and honest with clients and customers alike, sharing the good, the bad, and the ugly to ensure clarity, confidence, and informed decision making throughout every project.
Nationserv secured its first client within the insurance repair sector in 2015, setting the foundation for a repair led business built around insurer requirements and policyholder experience. Since then, the company has grown year on year, adding new clients annually through sustainable, controlled growth, never compromising on service quality or core values.
The team has grown organically alongside the business. As Nationserv expanded, key personnel were carefully introduced with complementary skills, strong ethics, and a shared sense of empathy for policyholders, ensuring alignment with both client expectations and the company's own values.
By 2026, Nationserv has grown into a £10 million business, recognised by clients as one of their top performing contractors and receiving annual awards in recognition of service and performance.
Today the company operates from substantial offices in Hertfordshire, supported by a dedicated yard, plant and storage facilities, a fleet of branded vans, and a workforce of more than one hundred skilled tradespeople. Despite the growth, Nationserv remains grounded in the principles on which it was founded: clear communication, accountable delivery, and putting people first.
Property damage is disruptive and stressful. We put customers at the heart of every decision, communicating clearly, acting empathetically, and delivering solutions that minimise disruption and restore confidence.
Quality starts with getting it right from the outset. Through accurate scoping, skilled trades, and strong supervision, we deliver durable repairs that reduce rework, delays, and inconvenience.
We operate openly and honestly, providing clear explanations, realistic timescales, and transparent costs. Customers and insurer partners can rely on us to do what we say we will do.
We treat every home and workplace as if it were our own. Our teams work considerately, maintain clean and safe sites, and respect the needs of occupants at all times.
We act quickly, take ownership, and remain accountable from first contact to final handover. Customers always know who is responsible and what will happen next.
We prioritise the health, safety, and wellbeing of customers, colleagues, and partners, ensuring all works are delivered safely and in compliance with industry standards.
Nationserv operates across twelve UK regions, combining strong local knowledge with the ability to scale resources quickly. We respond rapidly to insured events while maintaining consistent service quality, even during periods of increased demand or surge activity.
Nationserv maintains a robust suite of industry recognised accreditations, providing assurance to insurers, clients, and policyholders that all works are delivered safely, compliantly, and to recognised best practice standards.
Demonstrates our commitment to effective health and safety management, risk assessment, and compliance across all operational activities.
Confirms adherence to stringent safety, sustainability, and ethical working practices, providing independent verification of our contractor competence.
Validates Nationserv's financial stability, governance, health and safety systems, and supply chain compliance, meeting enhanced pre qualification standards required by major clients and insurers.
British Damage Management Association. Accredits our technical capability in the identification, treatment, and prevention of damp and mould issues, supporting compliant and long term repair solutions.
Confirms specialist competence in structural repair solutions, including crack remediation and masonry reinforcement, supporting subsidence and structural insurance claims.
Protecting customer and insurer data through recognised cyber security standards, with structured business continuity planning supporting uninterrupted service delivery.
Full adherence to Construction Design and Management Regulations across every project and every site.
Institution of Occupational Safety and Health certified at leadership level, embedding strong safety standards and culture across the business.
Commercial ceiling reinstatement in an operational heritage venue, fixed installations protected throughout, no damage to fixtures or specialist equipment.
Heritage commercial subsidence reinstatement, two years of monitoring before a collapsed drain confirmed the cause, structural repair and full sign off.
Sedgwick instructed, attended same day. Make safe complete, heating restored, weathertight before nightfall. Homeowner stayed in their bed that night.
Insurers, loss adjusters and homeowners work with Nationserv when speed, standard and accountability matter. Speak to us about a brief, request the capability pack, or get an enquiry moving.